#education
Veterinary Behaviour Consult through pet insurance
Just like you claim for medical treatment for your dog's physical health, if you have cover, you should be able to claim for the cost of treatment for behavioural consults.
We can claim direct with your insurance company* so you only need to pay us the excess amount and we handle the rest.
We can claim direct with your insurance company* so you only need to pay us the excess amount and we handle the rest.
*specific insurance companies, see below
How much does it cost?
And what is included in the Veterinary Behaviour Consult?
Total Charge £1200
Our Veterinary Behaviour Consult is charged as a single fee. Additional costs only apply for any further consults.
Digital Behaviour Course
Our expert online behaviour course helps you immediately support your dog while learning to understand their behaviour and body language.
Personalised Consults
An hour long diagnostic consult and an hour long progress consult with Dr Katie to develop the bespoke treatment plan for your dog.
Ongoing Support
12 months email support is included as standard in our consults, you'll also receive a tailored report & further video training exercises.
Will my insurance cover a Veterinary Behaviour Consult?
We recommend checking your insurance policy carefully to ensure you have cover.
For some companies we can run a preauthorisation to confirm that you have cover ahead of your consult.
For some companies we can run a preauthorisation to confirm that you have cover ahead of your consult.
*It is your responsibility to ensure that you have appropriate cover in place. If you are not covered, for any reason, you will be responsible for any outstanding charges.
Check for behaviour cover
Review the wording in your policy to see if you have behavioural cover listed on your policy. There may be a separate monetary limit applied which may impact how much of the consult is covered.
Be aware of your policy limit
If you have already reached your annual policy limit then you will be unable to claim further treatment during this policy year. If you have lifetime cover then you may be able to claim in the next policy year instead.
Is the behaviour pre-existing?
If your dog’s behavioural symptoms began before your insurance policy started (usually within the first 2–4 weeks of cover), this will be classed as a pre-existing condition and is unlikely to be covered.
Why choose a virtual veterinary behaviour consult?
Access expert support in your own home!
Low Stress
Your dog staying at home avoids any additional stress for them, they're more likely to cope and you're all more likely to get the most out of your consultations.
No Geographical limits
Wherever you live, you shouldn't have to compromise on the quality of veterinary behavioural care available to your pet. Our virtual consultations give you access to expert veterinary behaviour support, regardless of your location.
Rewatch Anytime
Rewatch all your consults whenever you need with recordings, as well as videos to support all the training exercises, maximising your success.
Low Distractions
Your consult requires some concentration, by staying at home your dog can be settled and you can focus. Your dog will also be able to manage more work with less distractions.
How to book through pet insurance
Follow these simple steps to book your Veterinary Behaviour Consult today
and start to make yours and your dog's life easier.
and start to make yours and your dog's life easier.
Fill in the short form below
Tell us about your dog and your insurance policy.
We recommend checking your policy for behaviour cover and limits. Any costs not covered will be your responsibility.
We recommend checking your policy for behaviour cover and limits. Any costs not covered will be your responsibility.
If available we can run a preauthorisation
We can check with the following insurance companies if you are covered prior to your consult; PetPlan, Agria, Kennel Club, Animal Friends, PDSA and EveryPaw.
For Tesco pet insurance you must submit the preauthorisation yourself.
Once a preauthorisations has confirmed been we can claim directly and you only need to pay us your excess payment (as listed on your policy under "vet fees").
Once a preauthorisations has confirmed been we can claim directly and you only need to pay us your excess payment (as listed on your policy under "vet fees").
Book your consult dates & make your payment
We will send you a link to book both your diagnostic and your progress consult.
For companies we cannot run a preauthorisation for, we ask you to purchase the consult yourself HERE. We can then support you putting through your insurance claim so that your insurance company reimburses you directly.
For companies we cannot run a preauthorisation for, we ask you to purchase the consult yourself HERE. We can then support you putting through your insurance claim so that your insurance company reimburses you directly.
Start the digital learning course
Please make sure you've made an account on our website, once you've booked your consult we will add the digital Veterinary Behaviour Course to your dashboard for you to complete ahead of your initial consult.
Make an account ready for your
Digital Veterinary Behaviour Course
How to claim with my insurance
Preauthorised Claims
If your claim's been preauthorised we can submit the claim directly so there's nothing further you need to do. We can also submit directly to ManyPets from the information you've provided.
Submit an Online Claim
Most insurers require you to submit your claim online via their website. Please do this after your progress consult, listing us as the veterinary practice, so we can complete our part of the claim.
Paper Claim Form
With certain insurers, you’ll need to download & print a claim form. After your progress consult, please complete your sections and email it to us — we’ll handle the rest to ensure prompt payment
Other options
What if I don't have insurance cover?
If you wish you can self-fund your Veterinary Behaviour Consult by purchasing your consult now. We recognise the cost of this specialist support can be a significant investment especially when you may have already paid out to try other options, which is why we also offer a more affordable option — the DIY Veterinary Behaviour Consult.
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